Find answers to the most common questions about our casting platform. Can't find what you're looking for? Contact our support team.
Our platform is a comprehensive casting solution that connects talented performers with casting directors and production companies. We provide tools for posting casting calls, managing applications, conducting auditions, and collaborating with team members — all in one place.
Yes! We offer free plans for both talent and casting directors. You can create a profile, browse casting calls, and apply to roles at no cost. We also offer premium plans with additional features like unlimited applications, featured profiles, and advanced analytics.
Simply create a free account, choose whether you're joining as talent or a casting director, and complete your profile. For talent, this means adding your skills, experience, and media. For casting directors, you can start posting projects and roles immediately.
After signing up, go to your profile settings and complete your information. Add your headshot, demo reel, skills, experience, and any other relevant details. The more complete your profile, the more likely casting directors will notice you!
On our free plan, you can apply to up to 5 casting calls per month. Upgrade to our Plus plan for unlimited applications, or Premium for priority placement and early access to new castings.
When you apply to a casting, the casting director will review your application. If selected, you'll receive a notification to submit an audition. This may include self-tape submissions, live auditions, or remote video calls depending on the role requirements.
Yes! We believe in transparent communication. You'll receive automatic notifications at every stage of your application — when received, when advancing to the next round, on hold, or if not selected. You'll always know where you stand.
After creating your account, click on "Create Project" or "Post a Casting." Fill in the project details, define your roles with specific requirements, set deadlines, and publish. Talent will be able to find and apply to your open roles immediately.
Hover-and-play is our signature feature that lets you preview talent media instantly. Simply hover over any talent card to watch their demo reel or audition clips without clicking away. It saves hours of time during the casting process!
Absolutely! Our Professional and Agency plans include team collaboration features. Invite team members to your projects, assign roles, share notes, and make decisions together — all with full audit trails for compliance.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through our payment partners.
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your billing period. We don't offer refunds for partial months.
Click "Forgot Password" on the login page, enter your email address, and we'll send you a link to reset your password. The link expires after 24 hours for security.
Can't find the answer you're looking for? Our support team is here to help you with any questions.